How we're different
Three promises, and for each one the thing that would let you catch us breaking it. A promise you cannot check is a sentence on a website, and you have read plenty of those this week.
You will not find anybody named on this page. What another company does is not ours to describe, and a page that spends its space on somebody else is a page that never got around to saying what it does itself.
The three sentences
1
Right now that is true in the strongest way it can be: no messaging provider is connected to this product, and there is no code path that reaches one. When sending does exist, a named person has to acknowledge a pre-send checklist for that batch — one of its items is that a human read this exact message, including anything drafted for them — and editing the text puts it back to unapproved.
Every message you would send is counted for you first: how many people matched, how many were dropped by opt-outs, how many were excluded, and for texts how many numbers were dropped as landlines. You see that screen before you decide, and the send uses the same numbers.
2
A demo is a record with an expiry, bound to one email address, opening one workspace of invented voters, read-only. It is refused outright if the workspace it names is not a demo workspace. It is not an account, it does not become one, and nothing about it takes a card.
Nobody is set up in advance, and nobody's own data is used to furnish something they did not ask for. If you never claim the link, the only thing that happens is that it expires.
3
If you send from Groundgame, it goes out on a domain you control, authenticated with records you publish, signed as you. We do not send as a candidate, and we do not send from a domain built to look like a campaign's.
The reputation you build belongs to your domain, which means it leaves with you. The setup is yours to do and we will sit with you while you do it; the values come from your own email provider.
Two refusals
Written down while it would still be easy to build them, which is the only time writing them down means anything.
Not from a public filing, not from a list, not as a favour, and not with your own data loaded into it to make it feel finished. If an account exists, it is because you asked for one. An account somebody did not ask for is not a head start; it is a stranger holding a file with your voters in it.
Mail that appears to come from a campaign should come from the campaign. Your domain, your records, your name, your approval. If you ever want help getting the authentication right, that is an hour with a person and a page of instructions — never us owning a lookalike address on your behalf.
Both are permanent, and neither is waived by being asked. If you tell us to go ahead and send something as you, the answer is the same sentence and an offer to help you do it yourself.
What it costs you
A posture with no cost attached is marketing. Here is what ours actually takes away from you.
Nobody works real voter data in this product until there are published terms to work it under — including in a demo, and including if you would rather we didn't wait. It costs us the more impressive first session.
There is no automated provisioning, which means there is no way to get access at 2am. A request goes to a human who replies either way, including when the answer is that we cannot serve your race.
One state's voter file, one state's rules, done properly. If your county is not loaded yet, the reply says so rather than booking you a call.
The first session is a real person for a real hour. That is a bottleneck, we know it is a bottleneck, and we would rather say so than pretend the queue is a feature.
The part most pages leave out
Files you uploaded are yours. The export is one click, on any tier, whether or not anything is still being paid, and exports of your own uploads are never metered. You do not have to ask us and you do not have to still be a customer.
What we have already collected, we keep — and the terms say so rather than leaving you to find out. Section 7 of the terms states the retention position and what our parent company may do with your data. Read it before you sign up rather than after; that is the whole reason it is pointed to here and not buried.
The walk list, the one-pager, the weekly brief and the plan are published as files the product generated on invented voters. If they are not what you need, you have lost four minutes instead of a meeting.
Open the samples